I have searched through the forums, and found many others who have this problem. If I try to copy two single-sided sheets onto a single two-sided sheet, it crops off the margins to fit these ridiculously large factory defaults. I get this same problem when copying, which is just built right into the machine - no computer involved. Regardless of what I print from, I get about 5/8" top and bottom and 1/2" on the sides. The advertised minimum margins for this printer are something like 1/8" without going borderless. I have intentionally left to OS info "unknown", because I have this same issue whether I use my Macs, my Windows machines, or just walk over to the machine and copy something.
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